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    Season's greetings from Zug

    Opening times and cut-off dates around the festive season

    As ever, we are happy to be at your service over Christmas and New Year. Please note our branches' special opening times. We would like to thank you for your custom, and wish you a wonderful festive season.

    Opening hours

    DateAll branches
    25 December 2023


    26 December 2023

    1 January 2024


    2 January 2024

    All service zones are open 24 hours a day.

    Normal opening times of branch offices

    Zuger Kantonalbank direct

    Feel free to contact Zuger Kantonalbank directly if you want a quick answer or a brief consultation, require some information urgently or need another of our wide range of services.

    Monday to Friday

    8 a.m bis 6 p.m.

    Monday, 25 December 2023


    Tuesday, 26 December 2023Closed
    Monday, 1 January 2024
    Tuesday, 2 January 2024Closed


    You also have round-the-clock access to a chat function on our website, and you are welcome to request online advice.

    To the online advice

    Payment transactions

    Processing your payments

    The final day this year on which any payments can be booked to accounts is Friday, 29 December 2023.

    Cut-off dates for payment orders

    To be sure that your payment orders will still be executed in 2023, please submit them by 12 noon on Monday, 18 December 2023. Please note that payment transfers to retirement savings accounts, for example a Savings 3 account, must be received by the payee no later than Friday, 29 December 2023 so that they can be entered in the 2023 tax return. Naturally we will be pleased to accept your payment orders already now and execute them on the desired date.

    Cut-off dates for payments via e-banking

    Payment orders submitted via e-banking must be sent by 10.30 a.m. on Friday, 29 December 2023. You can enter these payments already now, indicating your desired payment date.

    Cut-off dates for payments into Savings 3 accounts

    Payments into these accounts must be made by 20 December 2023 if they are to be booked in the current year. We cannot guarantee that payments into these accounts submitted between 20 December 2023 and the end of the year will still be booked to the current year. In any case, backdated credits are not possible.