Logo Zuger Kantonalbank

Information on data protection and the use of cookies when visiting the website of Zuger Kantonalbank

By accessing the website of Zuger Kantonalbank («ZugerKB Website» always refers to all content at www.zugerkb.ch) you declare that you accept the following terms of use and legal information. If you do not agree with the following conditions, do not access the ZugerKB Website.

Addressed audience

The ZugerKB Website is directed exclusively at individuals and legal entities as well as partnerships and corporations domiciled in Switzerland.

Data protection officer of Zuger Kantonalbank

Here  you will find information about the internal position of Zuger Kantonalbank («ZugerKB»), which answers your questions and concerns about data protection.

No data security

ZugerKB undertakes to protect the privacy of its users and to treat the personal data of users of its website in accordance with the provisions of the Federal Data Protection Act and to safeguard the bank client confidentiality.

When you visit the ZugerKB Website, your data is transferred via an open network accessible to everyone. Data can therefore be transmitted across borders, even if you and ZugerKB are located in Switzerland. This includes in particular the following risks: The data may be intercepted and viewed by third parties, which allows these third parties to draw conclusions about any existing or future banking relationship between you and ZugerKB.

Furthermore, you acknowledge that the information which you transmit or which ZugerKB transmits to you via an electronic medium, in particular via a contact form, an input mask, email, SMS, etc. is generally not encrypted. Even if the transmission is encrypted, the sender and recipient remain unencrypted. It may therefore be possible for third parties to draw conclusions about any existing or future banking relationship between you and ZugerKB.

In addition, ZugerKB expressly points out the danger of malware and the possibility of targeted hacking attacks. In order to combat malware, we recommend the use of current browser versions and the installation of continuously updated antimalware software. Opening emails of unknown origin and unexpected attachments to an email should be avoided as a matter of principle.

Cookies – what are cookies?

So-called cookies are used on the ZugerKB Website. By using the ZugerKB Website, you agree to the use of cookies. Cookies are small files that are stored on your computer or mobile device when you visit or use our website. Cookies save certain settings regarding your browser and data about the interaction with the website via your browser. When a cookie is activated, it is assigned an identification number (cookie ID) that identifies your browser and allows to use the information contained in the cookie.

Most of the cookies we use are temporary session cookies that are automatically deleted from your computer or mobile device at the end of the browser session. In addition, we also use permanent cookies. These remain stored on your computer or mobile device after the end of the browser session. Depending on the type of cookie, these permanent cookies remain stored on your computer or mobile device for between one month and ten years and are automatically deactivated after the programmed time-period has elapsed.

Cookies – why do we use cookies?

The use of cookies enables us to record and analyse the usage behaviour of visitors to our website. This enables us to make the ZugerKB Website more user-friendly and more effective and to make your visit to our website as pleasant as possible.

Cookies – which data is collected?

Cookies collect usage information, such as the date and time the ZugerKB Website was accessed, the names of the websites visited, the IP address of your computer or mobile device and the operating system used. For example, cookies also provide information about which of our websites you visit and from which other website you came to the ZugerKB Website. We can also use cookies to track which topics you are researching on our website.

Cookies – third party cookies?

Occasionally, we use third party plug-ins and third party components to enhance the user experience and our online advertising campaigns. These components may also use cookies for similar purposes. Neither these third parties nor ZugerKB have access to the information collected by the respective other party through cookies.

We use cookies to display ZugerKB' advertisements when you visit third party websites with which we maintain marketing relationships.

These third party providers may collect anonymous information about your use of our and other websites and provide us with such anonymous data, including, but not limited to, geographic information, your user behaviour on a website or the names of websites where advertisements have been displayed to you.

We use this information to display more relevant and more useful advertisements and to improve the effectiveness of our advertising efforts.

Web analysis – which web analysis and tracking technologies do we use?

In order to obtain information about the use of the ZugerKB Website and to improve our internet offering, we use web analysis tools. These tools are usually provided by a third party provider. As a rule, the information collected for this purpose about the use of a website is transmitted to the server of the third party through the use of cookies. Depending on the third party provider, these servers are located abroad. The transmission of data takes place after a partial redaction of the IP addresses has occurred, which prevents the identification of individual computers or terminals. The IP address transmitted by your browser as part of the use of third party tools is not linked to other data from these third party providers.

We also use so-called re-targeting technologies on the ZugerKB Website. This enables us to also address users of the ZugerKB Website on third party websites with advertising. The display of advertisements on websites takes place on the basis of cookies in your browser, a cookie ID and an analysis of the previous use.

We use the following third party cookies and tracking technologies:
  • Siteimprove analytics
  • Google analytics

If you want to prevent the use of these tools, you can proceed as described in the following section.

Prevent and delete cookies? Prevent web analysis tools?

Most internet browsers automatically accept cookies. However, you can instruct your browser not to accept cookies or to request your approval before accepting a cookie from a website you visit. You can also delete cookies from your computer or mobile device by deleting the cookies set by the website. This can be done via the settings in your internet browser and by deleting the cache, the browser history and the cookies.

You will find a list of the technologies used with details on the service providers, the purpose of the respective technologies, the corresponding possibilities to prevent or restrict their use, as well as further information of the respective providers under the section «Third party cookies and tracking technologies» below.

If you choose not to accept our cookies or the cookies and tools of our partner companies, you will not see certain information on the ZugerKB Website and will not be able to use some features, which try to improve your visit.

Social media – how and why we use social plug-ins?

On the ZugerKB Website we also use so-called social plug-ins. The plug-ins are recognizable by the logo of the respective social network.

All plug-ins used are set up by way of the 2-click procedure. This means that the respective plug-ins are only activated when you click on the provider's icon.

If you call up our website that contains an activated plug-in, your browser establishes a direct connection to the provider's servers. The content of the plug-in is transmitted by the respective provider directly to your browser and integrated into the website. Through the integration of the plug-ins, certain information is transmitted to and stored by the third party provider.

Even if you are not a member of the relevant social networks, these social networks nevertheless have the option of using the plug-in to come to know and to store your IP address. If you are logged in to one of the social networks, the third party providers can assign the visit to the ZugerKB Website directly to your personal profile in the social network. If you interact with the plug-ins, for example by clicking on the «Like», «+1», «Twitter» or «Instagram» button, the corresponding information is also transmitted directly to a third party server and stored there. The information is also published on the social network, on your Twitter account or Instagram account and displayed there to your contacts. The purpose and scope of the data collection and the further processing and use of the data by the third party providers as well as your rights and setting options to protect your privacy in this regard can be found in the data protection notices of the third party providers. A list with the plug-ins used by us and further information on the respective providers can be found in the section «Third party cookies and tracking technologies» below.

If you want to prevent Google, Facebook, Twitter or Instagram to assign the information collected through our site with your personal profile on their social network, you must log out of that social network before visiting the ZugerKB Website. You can also completely prevent the plug-ins from loading with specialized add-ons for your browser such as «NoScript» (www.noscript.net) or «Gostery» (www.ghostery.com).

Hyperlinks to websites of third parties

The ZugerKB Website may contain hyperlinks to other websites which are not operated or monitored by ZugerKB. We are neither responsible for their contents nor for their principles in dealing with data. You use these links at your own risk.

We encourage you to read the privacy policies of each website and to determine how it protects your data and whether it is trustworthy.

Newsletter, online forms, calculators, competitions

If you order a newsletter on our website, complete an online form, use a calculator (e.g. mortgage calculator, tax calculator) or send us electronic messages in any other way and enter personal data therewith (e.g. first name, surname, address, telephone number, email address, date of birth, bank client relationship, income and asset details), your details will only be stored for the purpose of processing the request and any further questions in connection therewith and will only be used within the scope of the request. By entering your data and sending your request, you consent to the storage and processing of the relevant data. Your data will be stored with an external service provider.

Third party cookies und tracking technologies

ToolPurposeService provider 
Google AnalyticsWeb-analyticsGoogle Inc.Data protection
Google AdWords ConversionAdvertisingGoogle Inc.Data protection
Google MapsLocation directoriesGoogle Inc.Data protection
YouTubeVideoportalGoogle Inc.Data protection
VimeoWeb-analyticsVimeo, Inc.Data protection
App NexusAdvertisingAppNexus, A Xandr CompanyData protection
Verizon MediaAdvertisingOathData protection
ContentupdateAdvertisinginsyma AGData protection
SiteimproveWeb-analyticsSiteimprove GmbHData protection
adserver.eyeonx.chAdvertisingeyeonX AGData protection
DoubleClickAdvertisingGoogle Inc.Data protection
IssuuAdvertisingIssuu, Inc.Data protection
NetceteraAdvertisingNetceteraData protection
QuantcastAdvertisingQuantcast Corp.Data protection


Tool Service provider
Facebook Facebook Inc.
Data protection
Microsoft Corp.
Data protection
Twitter Twitter Inc. Data protection
XING XING SE Data protection
WhatsApp Facebook Inc. Data protection
Youtube YouTube LLC Data protection
kununu kununu GmbH / XING SE Data protection
Last update on: 19.09.2019