Customer Satisfaction Survey

Thank you for taking part in our short survey. Your feedback helps us improve our services. The survey only takes a few minutes, and your responses will remain confidential.

How satisfied are you overall with Zuger Kantonalbank?

(1 = very dissatisfied, 5 = very satisfied)

How likely are you to recommend Zuger Kantonalbank based on your interaction today?

(0 = very unlikely, 10 = very likely)

We are pleased that you are satisfied. Would you like to tell us what we could improve on?

Message (CSAT 4-5 / NPS > 9

We are sorry that we were unable to meet your expectations. What can we do better?

Message (CSAT 1-3 / NPS < 9)

I would be like to be contacted

First Name

Last Name

Email Address

Phone Number