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    Zuger Kantonalbank

    E-Banking password forgotten

    If you have forgotten your e-banking password, you can reset it yourself.


    E-Banking Login password forgotten

    Open the ZugerKB E-Banking login page. Select “Forgot your password?”

    Go to e-banking
    Login E-Banking / Client portal

    Forgot your password?

    Identify yourself using your personal E-Banking contract number and confirm your entry with “Continue”.

    Forgot password

    CrontoPush: Confirm push message

    Confirm your contract number with Cronto. To do this, scan the mosaic with your Cronto app and transfer the displayed numerical code from your smartphone into the field provided.

    Approve with Cronto

    Reset password

    You now have the option of setting a new password. Repeat your entry and then confirm the new password by clicking on “Send”.

    Please note the requirements for your E-Banking password

    • contain at least 10 characters
    • consisting of numbers, upper and lower case letters and special characters
    Password reset

    Password change completed

    Your password has now been successfully changed. Select “Next” to log in to e-banking with the new password.

    Password change completed

    Do you need further support?

    Our support team is there for you from Monday to Friday from 8.00 to 18.00.